Licenses are obtained four ways.
Transferring meraki license.
I recently acquired a separate meraki organization that has both an active inventory and active licenses.
Is it possible to transfer both inventory and active licenses to my existing organization.
Meraki support operates 24x7 support out of five support centers based in san francisco chicago london shanghai and sydney.
Customers may open an unlimited number of support cases with the purchase of any device license and can contact meraki by phone or email.
Please contact the bureau of licensing.
The license limit is defined by the sum of the device count for all currently active licenses applied to an organization.
They also told me im not able to return my 3 year license since its over the 30 days return policy.
Interested in obtaining a license.
This license cannot be transferred between two different third party entities.
When you add a license to an existing account we calculate the amount of extra time in your account and extend the co terminating renewal date for all your devices accordingly.
Jappling you can move the license from the existing org to the new org as long as you have admin rights on both the organizations this move needs to be done by meraki support though.
Then meraki told me that they are not able to sent me a rma becasue that switch is registerd to original purchaser and that name cannot be change or transfer.
Cisco meraki licenses are intended for use by the original customer.
To purchase a cloud management license contact the sales department.
Through the issuing of a new license the approval of a person to person transfer the approval of a place to place transfer or the approval of a double transfer.
So either you or someone who has organization admin access on both the organizations call into support there should be no issues moving the license as long as the license is valid.
Once devices have been moved between organizations they will require licensing in the new organization.
There are many scenarios that may require the transfer of a license from one meraki dashboard organization to another.
All enterprise series devices require a enterprise cloud management license.
Cloud controller licenses are non transferable.
Information seems to be a bit mixed online.
Licenses that have been invalidated or were applied prior to the most recent renewal operation will not be counted when calculating the license limit for example if an organization has three active licenses one license for 1x mx65 one license for 2x mr.
Meraki has no support specific licensing.
The plcb issues renews and validates retail and wholesale alcohol licenses.
Please refer to the end customer agreement for more policy information.
As such licenses cannot be transferred from one customer to another.